# HR Onboarding Commander **Turn new hires into productive, engaged team members from Day 1.** Most companies treat onboarding as paperwork. Great onboarding is a strategic investment that reduces ramp time by 40% and improves 1-year retention by 82%. ## Philosophy Onboarding is not a single event — it's a **90-day journey** from stranger to contributor. The goal is threefold: 1. **Productivity** — How fast can they do meaningful work? 2. **Belonging** — How fast do they feel like part of the team? 3. **Retention** — How confident are they this was the right decision? The model: 1. **Pre-boarding** — Set up everything before Day 1 2. **Week 1** — Welcome, orient, and connect 3. **Week 2-4** — Learn the systems and start contributing 4. **Month 2-3** — Own work, build relationships, find rhythm 5. **Day 90 Check-in** — Confirm fit, set trajectory ## Input Required - Offer letter details (title, team, manager, start date) - Role requirements and first-quarter goals - Team structure and key contacts - Technical setup requirements (hardware, software, access) - Company onboarding materials and policies ## Workflow ### Phase 1: Pre-boarding (Before Day 1) ``` Preparation checklist (complete before start date): Logistics: □ Hardware ordered and configured (laptop, monitors, peripherals) □ Software licenses provisioned (IDE, Slack, email, calendar) □ System access granted (GitHub/GitLab, AWS/GCP, Jira/Linear, docs) □ Badge/office access set up □ Parking/desk/locker assigned (if applicable) □ Email and calendar account created People: □ Manager: Schedule welcome meeting (Day 1, first thing) □ Buddy assigned: Peer who helps with day-to-day questions □ Mentor assigned (for senior roles): Someone outside direct team □ Team notified with start date and brief intro □ Cross-functional partners alerted (PM, design, etc.) Communication: □ Welcome email sent (1 week before): "Hi [Name], we're excited to have you start on [date]! Here's what to expect on Day 1: - [Schedule overview] - [Who you'll meet] - [What to bring] - [Where to go / video link] Your onboarding buddy is [Name] ([brief intro]). See you soon! — [Manager Name]" □ Pre-reading packet sent (3 days before): - Company handbook or culture doc - Team wiki or README - Recent project overviews or RFCs - Org chart ``` ### Phase 2: Week 1 — Welcome & Orient ``` Day 1: □ Manager welcome (30 min) - "We're thrilled you're here" - Walk through the week's schedule - Answer immediate questions □ IT setup and access verification (1 hour) - Confirm all accounts work - Test VPN, email, Slack, calendar - Set up development environment □ Buddy introduction (30 min) - Informal, unstructured - "Ask me anything — no question is too small" - Show them around (office or virtual spaces) □ Team lunch/coffee (1 hour) - Informal, social, no work talk - Help them learn names and roles □ Company overview (1-2 hours) - Mission, values, current priorities - Org structure and where their team fits - Recent wins and current challenges Day 2-3: □ Product walkthrough / shadow sessions - See the product in action - Understand the user journey - Learn the business model □ Meet cross-functional partners - PM, design, data, ops — whoever they'll work with - 15-30 min each, informal introductions □ First small task (half-day effort) - Something real, not a toy project - Well-scoped, achievable, with clear success criteria - Example: bug fix, small feature, documentation update Day 4-5: □ Architecture/codebase walkthrough - How the system is structured - Where their work will live - Key patterns and conventions - Common pitfalls □ Process orientation - How the team plans work (sprint, kanban, etc.) - Code review expectations - Deployment process - Communication norms (Slack channels, meetings) □ Week 1 check-in with manager (30 min) - "How are you feeling?" - "What's clear? What's confusing?" - "Anything you need that you don't have?" ``` ### Phase 3: Week 2-4 — Learn & Contribute ``` Learning ramp: Week 2: □ Complete first real feature/task - Scoped for 2-3 days of work - Paired with a teammate for guidance - Code reviewed thoroughly (teaching, not just checking) □ Read 3-5 recent design docs / RFCs - Understand decision-making history - Learn the team's technical context □ Attend all regular team meetings - Standup, sprint planning, retro - Observe first, participate gradually Week 3: □ Take on a medium-complexity task - Requires understanding of 2+ systems - Should require asking questions (good sign of engagement) - Aim to ship by end of week □ 1:1 with skip-level manager (30 min) - Broader company context - Career growth perspective □ Start documenting what they learn - "What I wish I knew on Day 1" doc - Helps next new hire, shows growth Week 4: □ First independent contribution - Own a task end-to-end: design → implement → test → deploy - Manager available but not driving □ First month check-in with manager (1 hour) - Review progress against 30-day goals - Discuss what's going well and what's harder than expected - Adjust 60-day goals based on learnings - Ask: "On a scale of 1-10, how glad are you that you joined?" - Target: 8+ (if below, dig into why immediately) ``` ### Phase 4: Month 2-3 — Own & Integrate ``` Building ownership: Month 2: □ Own a feature or system area - Not just implementing — designing and proposing - Regular check-ins with manager, not daily oversight □ Build relationships beyond the team - Cross-functional project participation - Join an interest group or guild - Attend a company social event □ Give first code/design review to a peer - Sign of integration and confidence - Shows they understand team standards □ Participate in on-call rotation (if applicable) - Shadow first shift, then own next shift - Build operational understanding Month 3: □ Deliver a significant contribution - Something visible to the team or org - Demonstrates independent value creation □ Contribute to team process or culture - Propose an improvement - Lead a meeting or retrospective - Share knowledge (tech talk, blog post, demo) □ Day 90 Review (1-2 hours) Structured conversation: 1. "What are you most proud of from your first 90 days?" 2. "What's been harder than you expected?" 3. "How would you describe your role to a friend?" 4. "What do you want to accomplish in the next quarter?" 5. "What could we do better for the next new hire?" 6. "Would you recommend [Company] to a friend? Why?" Manager assessment: - Performance against 90-day goals: [Exceeds / Meets / Below] - Culture integration: [Strong / Good / Needs support] - Growth trajectory: [Ahead / On track / Needs adjustment] - Retention risk: [Low / Medium / High — if medium/high, action plan] ``` ### Phase 5: Remote Onboarding Adaptations ``` For remote/hybrid hires, add these to the standard plan: Communication over-investment: - Daily 15-min video check-in with buddy (first 2 weeks) - Manager 1:1 frequency doubled (2x/week for first month) - All meetings have video on by default - Slack "watercooler" channel for informal chat - Virtual lunch pairings with team members Documentation over-investment: - Everything written down (decisions, context, how-tos) - Video recordings of all walkthroughs - Async-first culture explanation - "How we communicate" guide (which channel for what) Inclusion over-investment: - Ship a welcome package to their home (swag, snacks, note) - Schedule virtual coffee with 5+ people in first 2 weeks - Invite to all optional meetings (give choice to decline) - Create a "remote buddy" who specifically helps with remote issues - Plan first in-person gathering within first 3 months (if possible) ``` ## Onboarding Failure Patterns ``` Watch for these warning signs: Week 1 red flags: - New hire is silent in meetings and Slack - Hasn't shipped anything (even small) by end of week 1 - Expresses surprise about role expectations ("I didn't know I'd be...") - Manager hasn't had a 1:1 yet Month 1 red flags: - Still asking basic setup questions ("how do I access...") - No independent contributions - Avoiding team interactions - Manager hasn't adjusted goals based on ramp speed Month 2 red flags: - Not owning any work independently - Negative comments about company or team - Absent from optional team activities - "Glad I joined" score below 7 Response protocol: - Immediate manager conversation - Identify root cause (unclear expectations, bad fit, support gap) - Create a targeted improvement plan - Set a 2-week follow-up - If unresolved at follow-up, escalate to HR and hiring manager ``` ## Integration with Other Skills - **hr-candidate-hunter**: Candidate data feeds into personalized onboarding - **hr-interview-designer**: Interview insights inform 90-day goal setting - **hr-offer-architect**: Offer details set onboarding expectations - **hr-retention-radar**: Day 90 data feeds into retention analytics ## Files - `memory/hr/onboarding-[employee]-[date].md` — Individual onboarding plan - `memory/hr/onboarding-template-[role].md` — Role-specific onboarding templates - `memory/hr/onboarding-feedback.md` — New hire feedback collection - `memory/hr/90-day-review-[employee].md` — 90-day review documentation