# TeamFlow Product Features & Information

## Core Platform Features

### Project Management

#### Task Management
- **Create & Organize**: Unlimited task creation with custom categories and tags
- **Task Dependencies**: Link tasks with predecessor/successor relationships
- **Subtasks**: Break down complex tasks into manageable subtasks (up to 5 levels deep)
- **Priority Levels**: Critical, High, Medium, Low priority with visual indicators
- **Due Dates**: Set deadlines with automatic reminders and escalation
- **Custom Fields**: Add custom properties (text, numbers, dates, dropdowns, checkboxes)
- **Task Templates**: Save and reuse common task structures

#### Project Views
- **Kanban Boards**: Drag-and-drop task management with customizable columns
- **Gantt Charts**: Timeline view with critical path analysis (Pro/Enterprise)
- **List View**: Traditional task list with sorting and filtering
- **Calendar View**: Tasks and deadlines in calendar format
- **Dashboard View**: Project overview with progress metrics and team activity

#### Collaboration Tools
- **Comments**: Real-time commenting on tasks and projects with @mentions
- **File Attachments**: Attach files directly to tasks with version control
- **Activity Feed**: Real-time updates on project activity
- **Team Chat**: Built-in messaging with project-specific channels
- **Screen Sharing**: Integrated video conferencing for remote teams (Pro/Enterprise)

### Time Tracking & Reporting

#### Time Tracking
- **Manual Entry**: Log time spent on tasks manually
- **Timer Integration**: Start/stop timers directly from tasks
- **Automatic Tracking**: AI-powered time detection based on activity (Pro/Enterprise)
- **Time Approval**: Manager approval workflow for billable hours
- **Offline Tracking**: Mobile app continues tracking without internet connection

#### Reporting & Analytics
- **Project Reports**: Progress, budget, and timeline analysis
- **Team Performance**: Individual and team productivity metrics
- **Time Reports**: Detailed time tracking and billing reports
- **Custom Dashboards**: Build personalized views with key metrics
- **Export Options**: PDF, Excel, CSV export for all reports

### Storage & File Management

#### File Storage
- **Basic Plan**: 5GB total storage per team
- **Pro Plan**: 100GB total storage per team
- **Enterprise Plan**: 1TB total storage per team
- **File Types**: Support for all major file formats
- **Version Control**: Automatic versioning with rollback capability

#### File Sharing
- **Public Links**: Share files with external stakeholders
- **Permission Control**: Read-only, edit, or full access permissions
- **Expiring Links**: Set expiration dates for shared files
- **Download Tracking**: Monitor who downloads shared files

## Advanced Features by Plan

### Basic Plan Features
- Up to 10 team members
- Core project management (tasks, lists, basic boards)
- 5GB file storage
- Mobile apps (iOS/Android)
- Email support
- Basic integrations (Google Calendar, CSV import)
- API access (1,000 requests/hour)

### Pro Plan Additional Features
- Up to 100 team members
- Advanced project views (Gantt charts, advanced dashboards)
- 100GB file storage
- Custom fields and workflows
- Time tracking and invoicing
- Advanced integrations (Slack, GitHub, Jira, Salesforce)
- Priority support (chat + email)
- API access (10,000 requests/hour)
- Team workload balancing
- Advanced reporting and analytics
- Custom branding (logo, colors)

### Enterprise Plan Additional Features
- Unlimited team members
- 1TB file storage
- Advanced security (SSO, SAML, 2FA enforcement)
- Dedicated customer success manager
- Phone support with 4-hour SLA
- Unlimited API access
- Custom integrations and white-labeling
- Advanced admin controls and audit logs
- On-premises deployment option
- 99.95% uptime SLA
- Custom workflow automation
- Advanced permissions and role management

## Integration Ecosystem

### Communication Platforms

#### Slack Integration (Pro/Enterprise)
- **Two-way Sync**: Create tasks from Slack messages, get updates in channels
- **Notification Control**: Choose which updates appear in Slack
- **Slash Commands**: Quick task creation with `/teamflow create` command
- **File Sync**: Automatically sync files shared in Slack to project storage

#### Microsoft Teams (Pro/Enterprise)
- **Tab Integration**: Embed TeamFlow projects directly in Teams channels
- **Bot Commands**: Create and update tasks via Teams bot
- **Calendar Sync**: Sync project deadlines with Teams calendar
- **File Integration**: Access TeamFlow files from Teams file browser

#### Discord (Pro/Enterprise)
- **Channel Integration**: Link Discord channels to specific projects
- **Role Sync**: Sync Discord roles with TeamFlow permissions
- **Voice Channel Links**: Start Discord voice calls directly from tasks

### Development Tools

#### GitHub Integration (Pro/Enterprise)
- **Commit Linking**: Link commits to specific tasks automatically
- **Pull Request Tracking**: Track PR status within TeamFlow tasks
- **Branch Management**: Create branches directly from tasks
- **Release Planning**: Plan releases using TeamFlow milestones

#### GitLab Integration (Pro/Enterprise)
- **Issue Sync**: Two-way sync between GitLab issues and TeamFlow tasks
- **Pipeline Status**: View CI/CD pipeline status in project dashboard
- **Merge Request Workflow**: Track code reviews within project context

#### Jira Integration (Pro/Enterprise)
- **Epic/Story Mapping**: Map Jira epics to TeamFlow projects
- **Sprint Planning**: Import Jira sprints as TeamFlow milestones
- **Status Sync**: Automatically update task status based on Jira workflow

### CRM & Sales Tools

#### Salesforce Integration (Pro/Enterprise)
- **Lead-to-Project**: Convert Salesforce leads into TeamFlow projects
- **Account Sync**: Link projects to Salesforce accounts
- **Opportunity Tracking**: Track project delivery against sales opportunities

#### HubSpot Integration (Pro/Enterprise)
- **Contact Sync**: Import HubSpot contacts as team members
- **Deal Pipeline**: Track project delivery stages aligned with deal stages
- **Marketing Campaign Tracking**: Link projects to marketing campaigns

### File Storage & Productivity

#### Google Workspace
- **Google Drive**: Direct file access and sync with Google Drive
- **Google Calendar**: Two-way calendar sync for deadlines and meetings
- **Gmail**: Create tasks from emails with Gmail browser extension
- **Google Sheets**: Import/export project data to Google Sheets

#### Microsoft 365
- **OneDrive**: Seamless file sync and storage integration
- **Outlook**: Email-to-task conversion and calendar integration
- **Excel**: Advanced reporting with Excel integration
- **SharePoint**: Enterprise file management and compliance

#### Dropbox
- **File Sync**: Automatic sync of project files with Dropbox
- **Paper Integration**: Convert Dropbox Paper docs to project documentation
- **Team Folders**: Organize project files in shared Dropbox folders

## Mobile Applications

### iOS App Features
- **Native Design**: Full iOS design guidelines compliance
- **Offline Support**: Continue working without internet connection
- **Push Notifications**: Real-time updates for mentions, deadlines, and assignments
- **Touch ID/Face ID**: Biometric authentication for security
- **Widgets**: Quick access to tasks and notifications from home screen
- **Apple Watch**: Task completion and notifications on Apple Watch

### Android App Features
- **Material Design**: Full Android Material Design implementation
- **Battery Optimization**: Efficient background sync and battery usage
- **Quick Settings**: Add tasks and check notifications from notification panel
- **Google Assistant**: Voice commands for task creation and status updates
- **Adaptive Icons**: Support for Android adaptive icon system

### Cross-Platform Features
- **Real-time Sync**: Instant synchronization across all devices
- **Offline Mode**: Full functionality without internet connection
- **File Download**: Download and view attachments offline
- **Voice Notes**: Record voice memos and attach to tasks
- **Photo Capture**: Take photos and attach directly to tasks

## API & Developer Tools

### REST API
- **Full Coverage**: Complete access to all platform features via API
- **Rate Limits**: 1,000/hour (Basic), 10,000/hour (Pro), unlimited (Enterprise)
- **Authentication**: OAuth 2.0 and API key authentication
- **Webhooks**: Real-time event notifications for integrations
- **GraphQL**: Alternative GraphQL endpoint for efficient data fetching

### SDKs & Libraries
- **JavaScript/Node.js**: Full-featured SDK with TypeScript support
- **Python**: Comprehensive Python library with async support
- **PHP**: Laravel and standard PHP integration library
- **Ruby**: Ruby gem with Rails integration helpers
- **REST Clients**: Postman collection and OpenAPI specification

### Webhook Events
- **Task Events**: Created, updated, completed, deleted
- **Project Events**: Created, archived, member changes
- **Comment Events**: New comments, mentions, reactions
- **File Events**: Uploaded, updated, shared, deleted
- **Team Events**: Member added, removed, role changes

## Security & Compliance

### Data Security
- **Encryption**: AES-256 encryption for all data at rest and in transit
- **HTTPS**: TLS 1.3 for all client connections
- **API Security**: Rate limiting, request signing, and token management
- **Database Security**: Encrypted backups with geographic redundancy

### Access Control
- **Role-Based Permissions**: Admin, Manager, Member, Viewer roles
- **Project-Level Permissions**: Fine-grained control over project access
- **Two-Factor Authentication**: SMS, authenticator app, hardware keys (Pro/Enterprise)
- **Single Sign-On**: SAML 2.0 and OAuth integration (Enterprise)

### Compliance Standards
- **SOC 2 Type II**: Annual compliance audits and certification
- **GDPR**: Full compliance with European data protection regulations
- **ISO 27001**: Information security management certification
- **HIPAA**: Healthcare compliance option for Enterprise customers

## Getting Started Resources

### Onboarding
- **Interactive Tutorial**: Step-by-step guide for new users
- **Sample Projects**: Pre-built templates for common use cases
- **Video Library**: Comprehensive training videos for all features
- **Webinar Training**: Live training sessions twice weekly

### Documentation
- **Knowledge Base**: Searchable help articles and guides
- **API Documentation**: Complete developer reference with examples
- **Video Tutorials**: Feature-specific how-to videos
- **Community Forum**: User community for tips and best practices

### Support Channels
- **Basic Plan**: Email support with 24-hour response
- **Pro Plan**: Email and chat support with 8-hour response
- **Enterprise Plan**: Phone, email, and chat with 4-hour response and dedicated success manager